Safety & Trust

Your pet's safety is our top priority

Safety Guidelines for Pet Owners

Verify Sitter Profiles

Always check sitter verification badges and read reviews before booking

Meet Before Booking

Schedule a meet-and-greet to ensure the sitter is a good fit

Provide Clear Instructions

Share detailed information about your pet's needs, routines, and any special requirements

Stay in Communication

Use our messaging platform to stay connected during the service

Safety Guidelines for Pet Sitters

Complete Verification

Complete identity verification to build trust with pet owners

Ask Questions

Don't hesitate to ask about pet behavior, medical needs, and emergency contacts

Follow Instructions

Carefully follow all care instructions provided by the pet owner

Report Issues

Immediately report any concerns or emergencies through our platform

Verification Process

Step 1

Identity Verification

Submit government-issued ID for identity verification

Step 2

Background Check

Complete a background check to ensure safety and trust

Step 3

Profile Review

Our team reviews your profile to ensure it meets our quality standards

Report a Safety Concern

If you encounter any safety issues or concerns, please report them immediately. We take all reports seriously and investigate promptly.