Privacy Policy

How we collect, use, and protect your information

Last updated: January 1, 2024

At PetLoza, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

We collect information you provide directly, including name, email, phone number, payment information, and pet details. We also collect usage data and device information automatically.

How We Use Your Information

We use your information to provide and improve our services, process transactions, communicate with you, ensure platform safety, and comply with legal obligations.

Information Sharing

We share information with service providers, other users (as necessary for bookings), and when required by law. We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences in your browser settings.

Your Rights

You have the right to access, update, delete, or restrict the processing of your personal information. You may also object to certain processing activities or request data portability.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@petloza.com